RETURN POLICY

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.

To make a return, you must contact us on the contact page or by phone on the +33612679345

REFUNDS POLICY

Once we have received and inspected the returned item, we will send you an email to confirm that we have received it. We will also notify you of our decision to approve or reject your refund request. If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 15 days.

Late or Missing Refunds (if applicable): If you have not yet received your refund, please check your bank account again first. Next, contact your credit card issuer, as there may be a delay before your refund is officially posted. Then contact your bank. There is often a processing time required before a refund is posted. If after completing all these steps, you still have not received your refund, please contact us by email [email protected] or on the +33612679345

Exchanges (if applicable): We only replace an item if it is defective or damaged. If in this case you want to exchange it for the same item, send us an email to [email protected] and send us your item to: 1 Rue de Cholet 44800 Saint-Herblain France

Gifts: If the returned item was identified as a gift at the time of purchase and was sent to you directly, you will receive a gift credit equal in value to your return. Once we have received the returned item, a gift certificate will be mailed to you.

If the item has not been identified as a gift at the time of purchase, or if the gift giver preferred to first receive the item for you later, we will send a refund to the gift giver and they will know that you have returned the item.

Shipping: To return a product, you must send it by post to: 2 rue des Frères Kuron 44800 Saint-Herblain France. You will be responsible for paying your own shipping costs to return your item.